Shipping policy
Shipping Policy
Thank you for shopping with us! We’re committed to providing a smooth and reliable delivery experience.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
During busy periods, holidays, or special promotions, processing may take a little longer.
Shipping Time
Estimated delivery times depend on your location and the shipping method selected at checkout.
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to weather, holidays, customs, carrier issues, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, order size, and selected shipping method.
Any free-shipping promotions will be clearly stated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, when available. Please allow some time for the tracking information to update.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order. If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned.
Contact us as soon as possible if you need to correct your shipping information. We cannot guarantee that changes can be made after an order has been shipped.
Lost or Damaged Packages
If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and items.
If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier. If the package is still missing, contact us so we can assist you.
International Shipping
International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.
International delivery times may vary depending on customs processing and local postal services.
Shipping Restrictions
Some products may have shipping restrictions depending on the destination. If we are unable to ship your order to your location, we will contact you and provide an appropriate solution.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team. We’ll be happy to help.
Thank you for choosing us! ❤️